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Advantage Interactive Corp.
Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
http://www.advantageinteractive.com/
The Better Client Service
A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
http://www.betterclients.com
CRM Assist
Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
http://crm.ittoolbox.com
The Cross Country Group
Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
http://www.ccgroup.com
Customer Inc
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
http://www.customer-inc.com
Deep-Insight
Web-based, customer and employee satisfaction and relationship management assessment services and software.
http://info.deep-insight.com/
eLoyalty
Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
http://www.eloyaltyco.com/
Fulfillment Plus
Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
http://www.fulfillmentplus.com/
Harte-Hanks, Inc.
World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
http://www.harte-hanks.com/
InteractCM
Provider of customer management services including consulting, outsourcing, and seminars.
http://www.interactcm.com/
The Interchange Group UK
Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
http://www2.interchange.co.uk
Joe Turner
Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
http://www.joeturner.com/
Kovair Inc.
Consulting services covering CRM and strategic relationship management.
http://www.kovair.com
Mamut
Provider of CRM and Internet solutions to small businesses worldwide.
http://www.mamut.com/
MindTree Consulting
Business to consumer services.
http://www.mindtree.com/
NowDocs
How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
http://www.nowdocs.com/
PRC
Outsourced customer management solutions.
http://www.prcnet.com/
Princeton Consulting
Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
http://www.princecon.com/
Rainmaker Systems, Inc.
Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
http://www.rainmakersystems.com/
SatisFusion
Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
http://www.satisfusion.com
SociAlchemy
Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
http://www.socialchemy.com/
Softlab
IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
http://www.softlab.com
SRD Group
CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
http://www.srd-grp.com
Strengthbank
Offers professional keynote and customer service seminars.
http://www.strengthbank.com/index2.html
Tariva, Inc.
Web based customer relationship management software available in both hosted and installed versions.
http://www.tariva.com/
TeleTech
Customer management, business-process and database-marketing solutions. Includes news and resource library.
http://www.teletech.com/
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