Aegis Communications Group, Inc.
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
http://www.aegiscomgroup.com/
AeroComp Consulting Inc.
Conducts customer service and relationship marketing consulting. Profile, rates and contact details.
http://www.aerocompsys.com/
Ageless Media
Management and technology consulting company that specializes in customer relations and customer service systems.
http://www.agelessmedia.com
Business Insights Group
Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits.
http://www.businessinsights.com/
Cape Consulting Ltd
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
http://www.capeconsulting.com/
CGA
Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience.
http://www.cgaexperience.com/
The Customer Champion Institute
Provides consulting, training, and publication services to improve customer relationships and loyalty.
http://www.customerchampion.com/
CustomersFirst.
Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts.
http://www.customersfirst.com/
eLoyalty
Management consulting, systems integration, and managed services company focused on optimizing customer interactions.
http://www.eloyalty.net/
GCCRM
Offers customer relationship management evaluation services. Case studies, training programs and links to resources.
http://www.gccrm.com/
Harding & Yorke Group Plc
Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information.
http://www.empathy.co.uk/
Keep Customers
Informative site dedicated to keeping current customers.
http://www.keepcustomers.com/
Parago, Inc.
Design, development and management of customer service focused marketing programs.
http://www.parago.com
Reviewit4u.com
Provides service evaluations, online reviews, personal concierge services, and research.
http://www.reviewit4u.com/
Roger Rowett and Associates
Focus on service evaluation and customer consultation. Specializes in care, education, and training.
http://www.rogerrowett.com/
The Service Quality Department
Customer service consulting and training organization.
http://www.service-quality.com/
Snow & Associates
Dedicated to information and training regarding customer service and leadership issues.
http://snowassociates.com
Support Channel Ltd.
Specialists in the topic and customer management. List of services and contact information.
http://www.supportchannel.co.uk/
Synetro Group, LLC
Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts.
http://www.synetrogroup.com/
Trendsource, Inc.
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
http://www.trendsource.com/
Zero Variance
Provider of quality, compliance, and performance assurance services to the contact center industry.
http://www.zerovariance.com/
|